Frequently Asked Questions - FAQ

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When will my order be shipped and delivered?


Orders are shipped within 1 to 3 business days after purchase.

Once shipped, delivery takes up to 7 business days, depending on your location.

You’ll receive a tracking code via email and WhatsApp once your order is on the way.

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Do you ship internationally?

Yes, we ship worldwide.

Shipping fees and delivery times vary slightly by destination, but most orders arrive within 7 business days.

Full shipping details are available at checkout.

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How can I track my order?

Once your order is shipped, you’ll receive a tracking number.

To check the status, go to our Order Tracking Page and enter your code.

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How do I choose the right size?

Each product page includes a detailed size chart.

Still unsure? Contact us — we’ll be happy to help you choose.

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Can I return or exchange a product?

Yes, returns or exchanges are accepted within 7 days after delivery.

Items must be unworn, with original tags and packaging.

Please email us at contact@caprie-store.com for further assistance.