Frequently Asked Questions - FAQ
When will my order be shipped and delivered?
When will my order be shipped and delivered?
Orders are shipped within 1 to 3 business days after purchase.
Once shipped, delivery takes up to 7 business days, depending on your location.
You’ll receive a tracking code via email and WhatsApp once your order is on the way.
Do you ship internationally?
Do you ship internationally?
Yes, we ship worldwide.
Shipping fees and delivery times vary slightly by destination, but most orders arrive within 7 business days.
Full shipping details are available at checkout.
How can I track my order?
How can I track my order?
Once your order is shipped, you’ll receive a tracking number.
To check the status, go to our Order Tracking Page and enter your code.
How do I choose the right size?
How do I choose the right size?
Each product page includes a detailed size chart.
Still unsure? Contact us — we’ll be happy to help you choose.
Can I return or exchange a product?
Can I return or exchange a product?
Yes, returns or exchanges are accepted within 7 days after delivery.
Items must be unworn, with original tags and packaging.
Please email us at contact@caprie-store.com for further assistance.